JOB TITLE:Porter /Housekeeper

JOB NUMBER FLSA Status: Non-Exempt

DEPARTMENT DIVISION:Vesta Realty

GROUP: Residential Property Management

REPORTS TO:Property Manager/Maintenance Supervisor

Vesta Realty is looking for talented individuals with the drive to succeed and grow with our company. Voted a “Great Place to Work” in 2022, Vesta Realty strives to provide the career growth and professional development opportunities that are vital to the success of our workforce. Since being established in 2017, Vesta has been recognized as one of the Top 50 Multifamily Property Management Firms in the United States. We know that this wouldn’t be possible without the efforts of our diverse team and dynamic leadership. As one of the fastest-growing companies in the multifamily industry, we are excited about the opportunities that await you with the Vesta family.

JOB SUMMARY, DUTIES AND RESPONSIBILITIES, JOB REQUIREMENTS

SUMMARY

Porters/Houskeepers do a bit of everything to keep businesses running cleanly and smoothly. Like custodians and janitors, porters work to make sure that all types of buildings are neat, clean, free from clutter and safe. Porters/Housekeepers may run errands for employees, deliver items, move stock, or anything else that employees might need. Provides general cleaning and upkeep of each apartment and community common areas in order to enhance and maintain its appeal. 

RESPONSIBILITIES 

1. Assist the rest of the staff, as directed, in their efforts to manage the property in an efficient manner. 

2. Conduct all business in accordance with company policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, etc.

PREVENTIVE MAINTENANCE/SAFETY 

1. Checks and replaces exterior lighting on a regular basis. 

2. If certified for pool maintenance, clean and maintain pool as directed. 

3. Always maintains awareness of proper safety precautions. 

4. Constantly observes the condition of apartment property throughout the community and immediately reports and/or initiates action to correct unsafe conditions. 

5. Needs to be aware of all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts. 

6. Ensures that storage areas always remain locked when not in use.

GENERAL 

1. Physically walk the property on a frequent basis and removes litter, debris, cigarette butts and pet droppings from the grounds. It is especially critical that the following areas always remain neat and free of litter. 

   1. Management Office 

   2. Pool area. - Laundry room. 

   3. Mail rooms (if applicable). 

   4. Pathways to show units/models 

   5. Stairways and breezeways 

   6. Dumpster areas. - Recreation areas. 

   7. Grounds adjacent to the road, in front of the office. 

   8. Walkways to and from, and in-between buildings. 

   9. Exterior lighting fixtures - Parking lots and drives.

2. Clean the office, clubroom, restrooms and other common areas daily prior to 9:00 a.m. 
3. Clean and maintain models and/or target units daily.
4. Complete all duties regarding make-ready/vacant unit directed by the Manager or Assistant Manager including cleaning of the following;

   • Appliances 

   • Windows 

   • Floors 

   • Bathroom fixtures 

   • Cabinets – inside and outside 

   • Vacuuming 

   • Light fixtures – inside and outside entry doors 

   • Outlet covers 

   • Window treatments – blinds or rods 

   • Patio / balcony 

   • Light bulb changing / replacement

5. Keep all vacancies fresh and odorless.
6. Clean and maintain all common areas daily by 10:00 a.m.
7. Assist with removal of refuse from vacant units and trash on the property as needed. 
8. Inform management of cleaning and bathroom supply needs on a weekly basis.

REQUIREMENTS 

1. High School diploma or equivalent.

2. Above average written and oral communications skills.

3. Ability to communicate effectively in the predominant business language, English.

4. Reliable transportation.

5. Valid Driver’s License.

6. Provides/uses your own tools.

7. Always uses good safety habits.

8. Neat, clean appearance.

9. Compatible with a wide range of people.

10. Needs to be thorough, reliable, responsible, honest, organized, flexible and service-oriented.

11. Ability to effectively navigate computer softwares such as Google (Email, Calendar, Drive, Docs, Sheets, Slides, Etc.), Microsoft (Word, Excel, Powerpoint, Etc.), ADP, Happy Co, ResMan, Indeed, Grace Hill, Etc. Must be able to effectively navigate the keyboard and know how to type.

12. Possesses basic knowledge of the following: 

    1. Electrical systems

    2. Plumbing systems

    3. Painting procedures

PHYSICAL REQUIREMENTS 

1. Frequent lifting, carrying, pushing or pulling 20-50 lbs and constantly moving furniture, appliances and heavy machinery correctly and safely.

2. Frequent climbing – ascending/descending ladders, stairs, scaffolding, ramps, poles, etc. in addition to using feet, legs, hands and/or arms.

3. Body agility is important.

4. Ability to maintain equilibrium is also important to prevent falling from high places or when walking, standing or crouching.

5. Stooping – downward and forward by bending legs and spine at the waist, requiring full use of the lower extremities and back muscles.

6. Frequent kneeling and bending legs at the knees to come to rest on one or both knees.

7. Frequent crouching downward and forward by bending legs and back/spine.

8. Frequent reaching by extending hand(s) or arm(s) in any direction.

9. Frequent handling of various sizes and weights of items. Needs the ability to seize, hold, grasp turn or otherwise work with one or both hands. Fingers are involved only to the extent that they are an extension of the hands, such as to turn a switch or replace a light bulb.